Frequently Asked Questions

General

  • No! We are international! The app for the online group is only available in certain countries but be sure to sign-up for email updates.

  • We’re targeted towards young professionals, so 18-35 in the community and 21-35 on any trips.

  • Click ‘join the Collective’ at the top bottom of this page and fill out the form. Make sure to tick ‘sign up for news and updates’ to receive emails from us, then submit.

    You will then receive an email with the invite to the online group!

Trips

  • We are about affordable luxury travel so while it won’t break the bank, it won’t be budget either.

    All of our holidays will include premium accommodation and quality activities & events.

    This is the soft life!

  • Our first holiday will be 11th - 14th May 2024 and we will be going to Gran Canaria!

    Bookings open on Thursday 23rd November at 8pm.

  • No, flights are not included as part of the package.

    You will need to book your own flight to Gran Canaria Airport (LPA).

    We recommend using Kayak or Skyscanner to find the cheapest flights.

  • Flights should be booked to Gran Canaria Airport (LPA).

    There will be different slots for transfers depending on what flight you get, once you have booked, we will collect this information.

  • There are 2 types of room - Shared and Solo:

    Shared - for people travelling solo or with a friend/partner, who wish to share a room.

    Solo - for people travelling solo, who want their own space.

    To book one of these rooms:

    1. On the booking page, select your desired room type.

    2. Click ‘Book now’ to fill out the pre-booking form.

    3. After completing the form, you will automatically be taken to checkout.

    4. Fill in your payment details and pay the required non-refundable deposit.

    5. Your deposit payment is confirmed once you receive the booking confirmation email.

    6. In the booking confirmation email, there is a link to a form requesting traveller details. To fully confirm your space, you must complete this form within 24 hours of deposit payment.

    7. After submitting the traveller details form, you will then receive a further email regarding your payment plan.

  • Yes! These are the payment plan options:


    Shared room

    1 installment: £500 pp due on 1st December

    4 installments: £125 pp due on 1st of each month, from December to March


    Solo room

    1 installment: £700 due on 1st December

    4 installments: £175 due on 1st of each month, from December to March

  • Yes! Travel insurance is a must - make sure that it covers water related activities.

    This can be purchased from insurance comparison sites.

  • If you have a friend you want to share a room with, we recommend booking together by selecting 2 for quantity on the booking page. You will then have to pay 2 deposits.

    If you are a solo traveller who has booked a shared room, you can find someone to share with either through the group chat, events, or we can facilitate pairing you up.

  • The trips are for people aged 21 - 35.

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